2026 Risk User Groups | Resource Hub

Risk User Group and Webinar Centre

See what's coming up for our Risk User Group, catch up on what you missed or revisit key insights from our Risk User Group sessions in 2025 and 2026.

This space is for our valued users to stay informed, empowered, and connected.

Risk User Groups:

The RLDatix Risk User Group is your community space to engage directly with our product team, hear from and network with peers, and get a first look at upcoming innovations in patient safety and risk management. Whether you joined us live or are exploring after the session, all materials are available below for you to revisit or catch up on sessions.

Customer Success: DatixWeb LFPSE Workshop
Virtual session | Microsoft Teams | February 2026

Agenda:

Welcome & Objectives

Purpose of the session
What you’ll take away

Common Errors & Troubleshooting

Common submission errors and warnings in DatixWeb
Fixes and best practices

External Reporting & Compliance

LFPSE reporting requirements
How to ensure accurate submissions
Key configuration tips

Transitioning to Version 6 Taxonomy

Revisiting what's new in v6
Configuration considerations
Preparing your teams for change

Open Discussion, Q&A and Knowledge Sharing

Challenges you’re facing
Tips from peers
Next steps and support

Wrap-Up & Resources

Key takeaways
Where to find help and documentation

DatixWeb Webinar
Virtual session | Microsoft Teams

Wednesday 19th November 2025 | 10:00-11:00am

Key Topics Covered:

Introduction -Welcome and overview of session objectives.
Why Good Contact Management Matters -The importance of accurate and consistent contact data in supporting efficient workflows and reporting.
Maintaining Good Data Quality Without Overwhelm - Recommended best practices to keep your contact data clean, accurate, and easy to manage.
Contact Form Design - Top tips for configuring your contact form designs.
Merging Duplicates and Segmenting Contacts - Demonstration and practical tips for identifying, merging, and segmenting contacts effectively.
Q&A and Open Discussion - Your opportunity to share feedback, ask questions, and help shape future improvements to contact management.

DCIQ Webinar
Virtual session | Microsoft Teams

Wednesday 19th November 2025| 11:30-12:30pm

Key Topics Covered:

Introduction -Welcome and overview of session objectives.
Why Good Contact Management Matters -The importance of accurate and consistent contact data in supporting efficient workflows and reporting.
Maintaining Good Data Quality Without Overwhelm - Recommended best practices to keep your contact data clean, accurate, and easy to manage.
Contact Form Design - Top tips for configuring your contact form designs.
Merging Duplicates and Segmenting Contacts - Demonstration and practical tips for identifying, merging, and segmenting contacts effectively.
Q&A and Open Discussion - Your opportunity to share feedback, ask questions, and help shape future improvements to contact management.

Manchester Risk User Group
Virtual session | Microsoft Teams | Tuesday 29th April 2025

Key Topics Covered:

Product Update – LFPSE update
Product Roadmap (DCIQ & DWeb)
Customer Success Masterclass
Support Update

Speaker(s): Olga Chalupczak, Product Manager, RLDatix

Amanda Williams, Patient Safety Reporting Lead and User Researcher

Alex Smith, Product Manager, RLDatix

Hannah Dalziel, Customer Success Manager, RLDatix

Rachel Brown, Service Desk Team Leader, RLDatix

Stay Connected

Join our Risk User Group Community

If you want to join our risk user group community, please sign up here: 2025 Risk User Groups

Or complete the form below to sign up to our risk newsletter.

Contact the Product Team

For any product relation questions, please contact your account manager and they will connect you to our product team.

Suggest a Topic for Future Sessions

For any questions around the topics covered, or to suggest a topic you would like us to cover, please contact Hannah Dalziel or Jennie Ahronson from our customer success team.