Preparing Your Trust for the 2025 Exception Reporting Reforms
We are evolving to support the upcoming changes in exception reporting for resident doctors as guidance and specification is being released.
From 12 September 2025, significant reforms to exception reporting for resident doctors on the 2016 contract in England will come into effect. These changes aim to simplify processes, enhance doctor wellbeing, and ensure compliance with new legislative requirements.
Whilst the specification is still being developed, we are here to partner with you and support you, our customers and partners, during this transition.
NEW WEBINAR SERIES: Preparing for the Exception Reporting Reforms | Starts July 2025 | Sign Up in Our Resources Section
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Simplified Exception Reporting:
Introduction of a streamlined exception reporting form.
Direct Reporting Lines:
Exception reports will be submitted directly to HR and the Guardian of Safe Working Hours, removing the need for supervisor approval.
Enforcement Measures:
Trusts may face fines for non-compliance, including delays in onboarding doctors, slow processing of exception reports, or sharing report details with individuals not authorised to see them.
Strict Timelines:
✅ Onboarding:
Doctors must be onboarded onto an exception reporting system within 7 days of commencing work.
✅ Submission Window:
Doctors have up to 28 days to submit an exception report (can be greater if outside their control).
✅ Processing Time:
Reports must be processed within 10 days of submission .
✅ Time Off In Lieu (TOIL):
Needs to be arranged within 10 days (but not taken)
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We’re moving at pace to evolve our solutions and support Trusts through these changes — ensuring resident doctors are protected, processes are streamlined, and governance is stronger than ever. We will continue to update this section as updates evolve.
Enhancements:
✅ Allocate Rota Enhancements: Coming Soon.
✅ Allocate Loop Enhancements: Coming Soon.
✅ Allocate Optima Enhancements: Coming Soon.
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Tom Bird, Medics Product Manager, RLDatix:
"Feedback from resident doctors has been clear—they desire a simpler, more transparent exception reporting process. We're committed to delivering solutions that meet these needs."
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George Webb, Business Development Manager – Medics & AHPs:
"These reforms are a significant step forward in valuing the contributions of resident doctors. Our products are being tailored to support Trusts in implementing these changes effectively."
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Darren Kilroy, Medical Director, RLDatix:
“Clinician wellbeing is crucial to the provision of safe and effective care. These developments further elevate the Guardian role and strengthen the role of exception reporting in fostering a healthy and progressive workplace culture..”
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Coming Soon:
We will advise on enhancements and timelines as we get the specification.
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Guidance Documents:
- Framework Agreement on Exception Reporting Reforms
- BMA's Summary and FAQs on Exception Reporting Reforms
- Wednesday 13th August 11-11:45am
- Tuesday 9th September 3-3:45pm
Past Webinars:
- Watch our previous webinars on-demand below
- NHS Employers Webinar on Exception Reporting Reforms
We will communicate updates as we progress.
New Webinar Series
Join our second of three webinar series: Preparing for the Exception Reporting Reforms
Date: Wednesday 13th August 2025 | Time: 11-11:45 AM | Location: Zoom
In the lead-up to the 2025 exception reporting reforms, we’re running a series of monthly webinars to keep you informed and prepared.
Each session will share the latest updates on the reform process and provide a behind-the-scenes look at how we’re evolving our solutions - including Allocate eRota, Optima, and Loop - to support the changes.
Stay connected, stay compliant, and be ready.
Further dates will be added soon, if you miss any of the series, you will be able to watch on demand on this page.
Complete the registration form to join episode two now.
Find our on-demand recordings here
9th July - Webinar One:
13th August - Webinar Two:
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9th September - Webinar Three: